Job Description

ESSENTIAL FUNCTIONS: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.Residential Monitoring: 85%Ensures that all rooms are in proper order before arrival of residents.Performs intake for clients checking into the COH program; maintains an accurate record of daily bed list.Turns away clients who are barred, intoxicated, not current on tuberculosis tests, or otherwise ineligible for shelter accommodations; attempts to refer ineligible clients to other shelters for accommodations.Records any unique situations occurring on assigned shift.Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists, including but not limited to HMIS;Wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the housing facility by the designated time.Other Responsibilities: (15%)Assists clients with information, as appropriate.Assists families with laundry services once a week.Participates in staff in-service training program, as directed.Collects and washes all dirty towels (2nd shift washes and 3rd shift dries) Washes sheets as needed when Laundry personnel need assistance.Directs clients to appropriate agencies for their special needs.Completes daily checklist and records all activities in the Monitor’s Logbook.Performs other related work as required.MINIMUM QUALIFICATIONS REQUIRED:Education and ExperienceHigh school diploma or G.E.D.Or one year experience performing security or social service work preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Certifications/Licenses:None.Knowledge, Skills and Abilities:Knowledge of general office procedures and practices.Knowledge of basic record keeping practices and procedures.Ability to communicate effectively with clients in order to control, lead, and motivate behavior.Ability to work with the public encompassing all types of behaviors.Ability to work independently and with limited supervision while enforcing established policies and procedures.Physical Requirements:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.Working Conditions:Work is performed in a transient lodge environment where there may be physical discomforts associated with temperature variations, odors, violence, noise, disease, and/or dust under mildly unsafe and uncomfortable conditions. #J-18808-Ljbffr

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